After a loved one passes away, it is important to take as much time as you need. When you are ready to begin making arrangements, the nursing home or hospital staff will assist you in making the first enquires.
If your loved one has passed away suddenly or unexpectedly, It is common for the police to have some initial involvement, after which if it is necessary, you may be contacted by Her Majestyís Coronerís Office. It is not unusual for this to happen, especially if the GP or attending doctors cannot give a definitive cause of death. If this apply's to your circumstances, the Coronerís Officer will be able to guide you further as this may affect how you register the death, or when the death can be registered.
Once you are ready to start making the initial arrangements,you should contact your chosen funeral director. The funeral director will be very experienced and familiar with your circumstances, so please don't be afraid to ask them questions. It is better you ask, than worry unnecessarily.
If the the attending GP / Doctor is satisfied with the cause of death, it is normal for them to issue a small document called 'medical certificate of attendance' which simply informs the relevant Registrar that the death was expected and in accordance with treatment. This document is sometimes completed at the place of death, and sometimes may need to be collected from the Doctors Surgery or Hospital Bereavement Office, either way, the nursing home/doctor/hospital/funeral director will inform you as to its availablity.